(5) at - it another brand which would be more compatible? It seems crazy to waste all this time, installation of a new product. (4) I tried to install a 3rd party scanning program, but it cannot find the scanner.

(3) I ran the hp print and scan doctor and he said that he could not help. I deleted the driver upd based on a previous post, then tried to install it, but there is also. I get a return code 1603 and the installation fails. (2) I tried to install the driver full, disk and the hp site. Even using the Windows Photo Viewer he sees not a scanner. (1) plug and play installs the driver of the upd very well, but then I can't scan, it will print. I'm running Vista 64 and the computer is connected to the printer with a usb port, no network.